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Message: Downloading product Sophos System Protection from server \\Sophos\SophosUpdate\ Message: Downloading product Sophos Network Threat Protection from server \\Sophos\SophosUpdate\ Message: Downloading product Sophos Endpoint Defense from server \\Sophos\SophosUpdate\ Message: Product cache update from primary server successfully finished Message: Downloading product Sophos Endpoint Security and Control from server sophos Message: Installation of Sophos System Protection skipped Message: Installation of Sophos Network Threat Protection skipped Message: Installation of Sophos Endpoint Defense skipped I've attached the log, does anyone have any idea what I can try? My Windows defender is saying I need to update Sophos, but on the Sophos App it just says update failed. Trace(2011-Nov-16 13:48:13): SDDSUpdate(SyncProduct.I'm really sorry if this been posted before but I can't work out most of the technical replies and if they apply to this case. Trace(2011-Nov-16 13:47:55): Product subscription is disabled: iProductData.
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Trace(2011-Nov-16 13:47:55): ALUpdate started: -ManualUpdate -NoGUI -RootPath "C:\Program Files\Sophos\AutoUpdate" Message: Downloading product SAVXP from server Sophos Message: ERROR: Download of SAVXP failed from server Sophos Message: Downloading product Sophos AutoUpdate from server Sophos Message: Installation of Sophos AutoUpdate skipped I have checked my indexing is turned off for it as suggested but that hasn't solved the problem.
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I have read loads of similar posts but I seem to be going round in circles. I could well be completely dim, but I can't work out why my sophos has suddenly taken it upon itself to lack the ability to update.
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